PowerNova Privacy Policy

Effective Date: January 1, 2026

1. Information We Collect

We collect personal information that you voluntarily provide when you submit inquiry forms, request quotations, register for events, or contact our support team. This may include your name, email address, telephone number, company name, job title, country, and product requirements.

We also automatically collect certain technical information when you visit our Site, including your IP address, browser type, operating system, referring URL, pages visited, and time spent on the Site, through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, quotation requests, and technical support questions
• Provide product information, specifications, and compliance documentation
• Improve our website, products, and services
• Send relevant technical updates, product announcements, and industry insights (with your consent)
• Comply with legal obligations and protect our rights

3. Data Sharing

PowerNova does not sell your personal information to third parties. We may share your information with:

• Our regional offices and authorized distributors to fulfill your inquiry
• Third-party service providers who assist with website hosting, analytics, and email delivery
• Legal authorities when required by law or to protect our rights

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, typically no longer than 3 years from your last interaction with PowerNova. You may request deletion of your data at any time by contacting us.

5. Cookies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on the Site.

6. Data Security

PowerNova implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption for data transmission, access controls, and regular security audits.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Withdraw consent for marketing communications
• Lodge a complaint with a data protection authority

8. International Data Transfers

As a global company with offices in multiple regions, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

PowerNova may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

For privacy-related inquiries or to exercise your data rights, contact:
Email: [email protected]
Address: Building 18, Gaoxin Industrial Park, Shenzhen, Guangdong 518057, China